Privacy Policy for Rola Construction Ltd
ROLA Construction Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, engage with us for property renovation services, or interact with our business.
1. Company Information
- Company Name: Rola Construction Ltd
- Registered Office Address: 8 Colindale Road, Birmingham, England, B44 0RJ
- Company Number: 14569888
- Email Address: info@rolaconstruction.uk
- Phone Number: +44 750 336 7225
2. What Data We Collect
We collect the following types of personal data in connection with providing our property renovation services:
- Personal Identifiable Information (PII):
- Full name
- Contact information: Email address, phone number, mailing address
- Payment details (only if making a payment for services)
- Property-related Information:
- Property address (for renovation projects)
- Information on renovation needs and preferences
- Project-specific details (e.g., size, scope, budget)
- Usage Data:
- IP addresses, cookies, and other browsing information (when visiting our website)
3. How We Collect Your Data
We collect personal data in the following ways:
- Directly from You: When you fill out forms on our website, contact us for quotes, book a consultation, or communicate with us in person, via email, or phone.
- Automatically via our Website: When you visit our website, we may collect browsing data through cookies and similar technologies.
4. Purpose of Data Collection
We collect and use your personal data for the following purposes:
- To provide and manage property renovation services, including quotations, project management, and communications.
- To process payments and manage invoices.
- To respond to inquiries, provide customer support, and keep you informed about the status of your renovation project.
- To improve our website and services through analysis of usage data.
- To comply with legal obligations, including tax and financial reporting requirements.
5. Legal Basis for Processing Personal Data
Under the GDPR, we process your personal data on the following legal grounds:
- Consent: When you provide your details for a quote, consultation, or other specific services.
- Contractual Necessity: To fulfil contracts (e.g., providing renovation services).
- Legal Obligation: For purposes such as invoicing, accounting, and tax reporting.
- Legitimate Interests: To improve our services, manage customer relations, and ensure the smooth operation of our business.
6. How We Share Your Data
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may share data with contractors, suppliers, or subcontractors who help us carry out renovation work (e.g., electricians, plumbers).
- Payment Processors: If processing payments, we may share necessary payment data with trusted payment processors.
- Legal and Regulatory Authorities: We may disclose data when required by law (e.g., HMRC, or in response to a court order).
We will never sell or rent your personal data to third parties for marketing purposes.
7. How We Protect Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.
8. How Long We Retain Your Data
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example:
- We may keep records related to property renovations and invoices for a period of time required by tax and accounting regulations.
- Personal data related to inquiries or consultations may be retained for as long as necessary for business purposes.
9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: If your personal data is incorrect or incomplete, you can request that we correct it.
- Right to Erasure: You can request that we delete your personal data under certain conditions (e.g., if it’s no longer necessary for the purposes for which it was collected).
- Right to Restrict Processing: You can ask us to restrict the processing of your data in certain situations.
- Right to Data Portability: You can request a transfer of your personal data to another provider in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to certain types of data processing, including direct marketing.
To exercise any of these rights, please contact us at info@rolaconstruction.uk.
10. International Data Transfers
We do not routinely transfer personal data outside the UK or European Economic Area (EEA). However, if we do, we will ensure that appropriate safeguards are in place to protect your personal data in line with GDPR requirements.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated Effective Date. We recommend that you review this policy regularly to stay informed about how we are protecting your personal data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
- Email: info@rolaconstruction.uk
- Phone: +44 750 336 7225
- Address: 8 Colindale Road, Birmingham, England, B44 0RJ